Contact Us
Email is the best way to reach us. A real person reads your email.
Email: support@discountsproduct.com
We usually reply within 1-2 business days. A reply may arrive outside U.S. business hours.
What to include in your email
- Your order number. This is the fastest way for us to find your order.
- The name and email address used on the order.
- The item or items you are writing about.
- Photos, if an item arrived damaged or you received the wrong item.
If you write to us before ordering, just tell us the product page or product name. No order number is needed for a pre-purchase question.
Common requests
- Damaged, wrong, or missing item: tell us within 5 calendar days of the date you received the order.
- Returns: you can request a return within 30 days of the delivery date. Details are in our Refund Policy.
- Cancellations: We can usually cancel an order before it has been sent for fulfillment. After that point we cannot guarantee cancellation, but you can still return the item.
- Tracking has not moved: if your tracking number shows no movement for 7 business days, email us and we will look into it.
- Privacy requests: email us with the subject line Do Not Sell or Share My Personal Information. See our Privacy Policy for what we collect and share.
Store information
Discounts Product Store - support@discountsproduct.com - https://discountsproduct.com
Our policies
Last updated: September 13, 2026